MICE Depot Privacy Statement

MICE Depot Privacy Statement

We are committed to respecting and protecting your personal information and privacy. This Privacy Statement  together with any applicable terms of use that may be implemented from time to time in our other policies, statements, documents or websites describes our privacy policy/statement and practice regarding the collection, use of, transmission and sharing of personal information collected from you or that you provide to MICE Depot, its affiliates and subsidiaries (collectively known as “MICE Depot” or “We” or “Our”). By visiting our website, use of our company IT network, application, software, program, platform or tool, you are accepting the practices described in this statement and consent to the processing of information about you as described below.

Collecting of Your Personal Information

MICE Depot may collect personal information such as your email address, name, home or work address, contact numbers, VAT/GST or similar numbers, company information and/or registration details, financial and credit card information, anonymous demographic information and website related information including IP address, pages viewed, statistics, browser type, traffic to and from the website, standard web log information and other similar data. This includes information you provide MICE Depot by filling in forms or registering on the website. It also includes personal information you provide us online or offline when you attend an event, exhibition, tradeshow, conference, an event related activity, when you contact us or visit one of our offices.

This information is used by MICE Depot to conduct our business activity, to offer a service, to maintain a quality of service or to provide general statistics in regard to the use of our services, our websites, our company IT network, application, software, program, platform or tool. MICE Depot also work with third parties (including, for example, our business partners, suppliers or sub-contractors in technical, business operations, payment and delivery services) and may receive or provide information about you from/to them.

How We Use and Share Your Personal Information

We only use your personal data when permitted by law and where your interest and fundamental rights do not override these use, for example :

  • To perform or fulfil a contract we are about to enter into or have entered into with you.
  • Where it is necessary for us to perform or fulfil a legitimate business interest or obligation.
  • In relation to a MICE Depot client service purpose.
  • To deliver a service you have requested.
  • To inform you of other products and services available from MICE Depot.
  • To notify you about a change to our service.
  • To improve our delivery of service.
  • To ensure that content is presented in the most effective manner to you and your device.
  • For internal business operations including troubleshooting, data analysis and testing.
  • To administer to our website(s), for marketing or recruitment.
  • Where we collect website or web log information and other similar data that we may aggregate in a manner that does not identify you or any individual.
  • To protect the interest of and/or safety a person, to protect our legal rights, services or property.
  • To support our audit, compliance and governance functions.
  • To anyone authorised by you to receive your personal information.
  • When we are required to comply with a law, legal process or regulations.
  • When responding to or cooperating with law enforcement or other government authorities.
  • When responding to a third party pursuant to a subpoena, a court order or other legal process.

Other than as described in this policy, we do not sell, distribute, lease or transfer any personal data we collect. In all cases, MICE Depot shall comply with all applicable personal data protection and data privacy laws.

Retention of Your Personal Information

MICE Depot will retain your personal information for the period necessary to fulfil the purposes outlined in this statement unless a longer retention period is required or permitted by law. We have put in place reasonable physical, electronic and managerial procedures to safeguard your personal information. We secure the personal information you provide on servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. If required to fulfil a business need and permitted by law, personal information is transmitted through the use of encrypted protection or password protection. As the transmission of information via the internet is unfortunately not secured and although we do our best to protect your personal information, we are unable to guarantee the security of your personal information transmitted via the internet and on this site. As such, any transmission is at your own risk. MICE Depot will continue to take reasonable steps and regularly assess our policies and procedures to comply with the laws and to protect the privacy and security of your personal information.

Cookies

Cookies are small files placed on your computer. Cookies help analyse web traffic, provide information about your use of a website and help websites work more efficiently by responding to you as an individual. Cookies provide us with technical information and do not collect personally identifiable information except your IP address. In addition to downloading the Google Analytics Opt-out Browser Add-on, you may choose to accept or decline cookies within each web browser you use. Most web browsers automatically accept cookies, but you can modify your setting to decline cookies.

Do Not Track Signals and Requests

Do not track signals and requests are sent from your browser to websites you visit indicating you do not want to be tracked or monitored. Websites are not required to accept these requests and many do not. At this time, our website(s) do not honour do not track signals or requests.

Your Individual Rights

Any personal information collected by or through our website(s) will be used only for the purpose it was provided and as described in this privacy statement. Once personal information is no longer necessary, we will destroy it in accordance with its record retention and destruction policy; and in compliance with applicable personal data privacy/protection laws.

Certain countries and jurisdictions such as Singapore (under the Personal Data Protection Act (PDPA)) and the European Union and the European Economic Area (under the General Data Protection Regulation (“GDPR”)), provide individuals with certain rights regarding their personal information. To exercise any rights your country or jurisdiction may provide, please contact us at dataprivacy@micedepot.com.

Protection for Children

We have no intention of collecting personal information from children under the age of 16, or under an age termed as a “child” under local laws. If we become aware that personal information from a child has been collected without the consent of the parent or legal guardian of such a child, we will use all reasonable efforts to delete this information and to protect the interest of the child.

International Transfer of Your Information

We store information from our micedepot.com website in Singapore and may store information from our other websites in Singapore or other countries, as required by business needs. You agree and understand that the information you provide may be transferred, stored and used in Singapore or other countries, as required from time to time, by our business needs.

Changes to the Privacy Statement

We reserve the right, at our discretion to revise/amend this privacy statement. If at any time, we plan to use personal information in a way that differs from what is described in this privacy statement, we will publish those changes on this and our other websites. Your continued use of these websites is deemed as your acceptance of these changes.

You are encouraged to periodically review this policy statement to be informed on how we intend to use and protect your personal information.

Opt-Out Process

We provide an individual opt-out choice for personal or sensitive information, unless we are required by law to maintain a copy. To request a limit on the use and disclosure of your personal information or to remove your personal information from our records, please send us your request via email at dataprivacy@micedepot.com. Upon receipt of your request, we will process your request within a reasonable time, usually within 45 days.

Dispute Resolution

Should a complaint from you be received and acknowledged receipt by MICE Depot, we will respond within a reasonable time, usually within 45 days. If a compliant remains unresolved, you should contact the relevant Data Protection Authority (DPA) for resolution. MICE Depot will cooperate with the competent DPAs and comply with their advice. Where the DPA has advised that MICE Depot need to take specific remedial action to address an issue, we will take appropriate steps to immediately address this and promote future compliance.

Contact Information

MICE Depot welcomes your comments & suggestions regarding this privacy statement. Please contact us via phone or email if you have any questions, suggestions or concerns; or would like to update your personal information.

Contact Details:

MICE Depot Private Limited

8 Jalan Kilang Barat.

#01-07. Central Link

Singapore 159351

Telephone:  +65 6734 4406

Email: dataprivacy@micedepot.com